Frequently Asked Questions
Feel free to read our FAQ to check whether your query has already been answered.
We are located and operate in all countries that are members of the SADC economic region of Africa. We also have offices in the United Kingdom.
On becoming a client to any of our group companies, you will have a client portal created on our system. This will allow you to keep track of absolutely EVERYTHING that our staff team(s) do in providing you with the service or product that you require.
Your data is highly protected on the basis of the Data Protection regulations and our use of secure layer protocols on our websites and in our online shops.
We start processing your order immediately after receiving its details and proof of successful deposit payment. We may also contact you to arrange for a telephone consultation chat, in which we may need to verify areas that may need to be made clear for you. After that, we will keep you updated of everything that we do concerning your order.
Online: We accept PayPal, Mastercard and VISA debit card payments.
In-Store: We accept cash, Mastercard and VISA card payments.
Yes. You receive invoices and all relevant order documents at each stage of the transaction. We can also email you copies of all documents, so that you may have permanent records of your transaction with us. Digital PDF copies of all your invoices are available in your (personal) client portal for you to download as per your requirements.